Privacy Policy
Muse Dessert Cafe is committed to protecting your privacy. Please read this privacy policy to understand how we use and protect the information that you provide us with.
Muse Dessert Cafe respects your privacy and is committed to protecting and being responsible with the personal data you provide to us. This Privacy Policy describes how Muse Dessert Cafe (“we” and “us”) collects and processes personal about customers and website visitors (referred to as “you” in this Privacy Policy) and your rights in relation to your personal data.
It is advised that you read this privacy policy carefully, as well as any other information that we may provide on certain occasions when we collect or process personal data about you, so that you are aware of the reasons why your personal data are collected and the way they are processed.
Purpose of collecting and processing data
Your personal data is used solely for Marketing or business-related analyses purposes.
The data enables us to make an informed decision related to products or services we may provide you as a customer.
When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
We only use cookies that are required for you to get the best experience out of our website, by default. We call these cookies ‘Necessary’ cookies. You can read more about how we use cookies in our Cookies page.
Automated decision making No automated decision-making or processing tools will be used.
It is important we have your consent to store and process your personal data.
When you sign up to receive our e-newsletter or register with us to place orders, you may be asked to provide certain information about yourself. This may include (but is not limited to) your name, contact details and credit or debit card details. This information will allow us to process and fulfil your transactions. Should you enter a competition or promotional feature, take part in a survey, or request a brochure or any other information from us, we will also ask for your details if required.
From time to time, we may also collect information about your usage of our website, as well as information about you from messages you post to the website and e-mails or letters you send to us. This information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. We will also use and analyse the collected information to administer, support, improve and develop our business.
We may use other companies to provide services on our behalf, such as, processing payments, delivering orders, analysing data, or carrying out market research. We will only disclose your information to the extent needed to deliver the services required.
We may use your information to contact you for your views on our services, as well as to occasionally notify you about important changes or developments to our site or services. Furthermore, we may also use your information to let you know about our other products and services which may be of interest to you. Depending on your elected means of communication, we may contact you by post, telephone, or e-mail.
If you decide that you do not want to receive any further communications from Muse Dessert Cafe , please let us know by sending an e-mail to customer support
Unless required to do so by law, we will not otherwise share, sell, or distribute any of the information you provide to us without your consent.
What information do we collect about you?
Upon your consent, we may collect the following personal data from you.
Title
Name and surname
Gender
Date of Birth
Email address
Memorable name
Postal address
Phone number
Contact method
Age
This information is collected and processed orally by telephone, electronically by email and SMS, as well as in writing. This data is portable between electronic devices.
In addition, the use of our website or app means we may obtain information about your computer system or mobile device, mobile operating system, browser type, IP (Internet Protocol) address, linked sites; and applications or social media where you share Online Services content. This information collected is for administrative purposes.
Your information is retained for as long as there is a potential relationship between you and Muse Dessert Cafe and we’ll endeavour to keep it for as little as possible once this relationship is over or immediately after your request unless there is a legal reason why it has to be kept longer.
How we may collect data from you:
When you register to use our Wi-Fi in stores
Interacting with our social media/network sites and/or entering our competitions/ prize draws
Sending us feedback or using other interactive features of our website or app
Using our online delivery services or using 3rd party delivery services to order from us, such as postal address and phone number.
Where is your information stored?
To avoid risk of data loss, electronic data is password protected and stored in multiple locations within the and the Dubai
Muse Dessert Cafe will not transfer personal data to a country with an inadequate level of protection and under the UAE law.,
We do not share or sell personal data to third parties for marketing purposes. We do not share any personal data with any party not related to our business.
Individual rights
Individuals have various under data protection laws and Muse Dessert Cafe will take appropriate steps to facilitate and fulfil such rights. You have the right to:
request access the personal data we hold about you.
request the correction or rectification of the personal data that we hold about you if that information is inaccurate or incomplete.
request the erasure of your personal data, under certain circumstances.
restrict or block the processing of your personal data, under certain circumstances.
receive personal data you provided to us in a structured, commonly used and machine-readable form.
not to be subject to a decision based solely on automated decision-making, including profiling that will significantly affect you.
be provided with information when personal data is collected from you. The right to receive information also applies when the personal data is not collected from you directly but from other sources.
withdraw consent at any time; andlodge a complaint with the regulator about how we handle or process your personal data.
These rights can be exercised by contacting customer support.
Complaints
Muse Dessert Cafe tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading, or inappropriate. We would also welcome any suggestions for improving our procedures.
If you want to make a complaint about the way we have processed your personal information, you can contact us.
How we secure customer information
The Muse Dessert Cafe website complies with applicable data protection laws. We make every effort to secure your information and maintain your confidentiality, including using Secure Socket Layer encrypting all communication and therefore, data entered or exchanged with our website.
Online payments via the Muse Dessert Cafe website are protected by various levels of security technology. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction, and damage.
Registering
You can browse the Muse Dessert Cafe website without registering. However, you need to register if you wish to place an online order. Registration is free. You do not need to enter your credit card details to register – credit card details will only be asked for when you make your payment. To register, you will be asked to enter your name, address, and a few other personal details.
You only need to enter your full details when you are registering. Completing the registration process only takes a few minutes and creates your personal account.
Once you have registered, you can use your e-mail address and chosen password to identify yourself to the site, or ‘log in’. Each time you visit the Muse Dessert Cafe website, you can enter these two pieces of information to access your user details. Any personal information or account details you give us will be securely protected.
Changes to our privacy policy
Any changes to our privacy policy will be added to this website and will immediately supersede any previously posted information. Please refer to this page to keep updated on any changes. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
COOKIES POLICY
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.